Customer Service "We hope that you shopping experience with us is as pleasant as possible. Please do not hesitate in contacting us if you are displeased in anyway or if you have a suggestion of improvement."

About Us
Based in Southport, Merseyside, in the UK, our store is dedicated to the online supply of hair and beauty products at the lowest prices we can sell at. We wish to pass onto the customer the benefits that we get from bulk purchase and the discounts that this entails.

Our address is KissUK.com,1-2 The Promenade, Ainsdale, Southport, Merseyside, PR8 2QB, United Kingdom and our telephone number is 01704 577111.

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Delivery Charges
Normal delivery is usually despatched on 1st day of order subject to stock levels.
All orders are subject to minimum delivery charge of £2.95 per order

Unfortunately due to the cost of posting heavier goods outside the UK there will be an additional charge of £5.00 per item for non-UK deliveries.

We now offer next day delivery for UK customers for some items.
If an item is available for next delivery then an option to choose this delivery method can be chosen when viewing your basket.

Next day delivery is charged at £5 per item. Combo deals and special offers count as one item and only one charge of £5 will be made.


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How to order
There is no need to download any software or apply for membership or any other unneccessary complication to shop with KissUK.com. Simply browse the store and when/if you find what you are looking for click the ADD TO BASKET button found alongside the item. You can also enter a quantity in the box provided of alter it later in the shopping basket.

What is the shopping basket?... The shopping basket is exactly what it sounds like.
So that you can make multiple purchases or carry on browsing until you are ready to pay, we provide you with a basket which will store any items you wish to place into it until you are ready to pay.
When viewing the basket you will see a list of all the items that you have added to it whilst browsing the store. You can delete or amend quantities as often as you like until you are happy with the contents. You can also change the delivery method for each item in the basket if you wish your items to be sent Next Day Delivery.

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Payment Options
When you have finished choosing your purchases it is time to arrange payment. You can either pay online by credit/debit card with our secure 128bit encrypted server or offline by cheque. There are no surcharges for either type of payment.
Credit cars accepted are: Delta, Solo Switch, American Express, Matercard or visa.
To make your payment simply click on the CHECKOUT button and fill out the form. These details are for the delivery address and customer details. You will not be asked for any secure information at this point. When you are happy that the details are correct click on the proceed button.

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Returns Policy
All products for sale on this site are manufactured to the highest quality but if for any reason you are not happy with your purchase please send it to the address below for a full refund within 28 days subject to the conditions printed below.

Goods are NOT supplied on a trial basis. We try to provide enough information to provide you with an informed choice for your purchase.

Refunds will only be given for goods returned in as NEW condition with ALL relevent packaging suitable for resale or for faulty goods returned within 28 days. Soiled or used goods CANNOT be returned unless faulty.

(Please refer to Manufacturers warranty for faulty goods to be returned after 28 days.)

Please return any faulty/unsatisfactory goods as soon as possible with a reason for your return.

Please send us a contact email using the form below to notify us if you are returning any goods this will print out an invoice which you can send with your return(s).

We will then contact you by email with a returns number which you can put on your invoice.

DO NOT SEND ANY GOODS UNTIL YOU HAVE RECEIVED A RETURNS NUMBER FROM US.

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Low Price Guarantee


We will not be beaten on price!!!!

If you find any item online for cheaper we will refund the difference!
Must take into account any free items and delivery costs (FREE for UK)
SIMPLY CALL 01704 577111
IF YOU HAVE FOUND AN ITEM FOR CHEAPER ELSEWHERE.

We will also lower our store price to match it!!
Kissuk prides itself on its customer service and low prices and will not be beaten by anyone else online for value.

SHOW ME

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When will my goods arrive?
Goods are usually despatched immediately if in stock. They should arrive within 1-2 working days (UK) but stock limitations can effect this. Maximum of 7 days for any item showing in stock at time of purchase unless otherwise stated. You can check the status of your order at anytime by going to our delivery page and entering your order number and email address. You will be contacted if for any reason we cannot despatch goods immediately.

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When will my credit/debit card be charged?
You credit/debit card will not be charged until your goods have been despatched to you.
If you purchase Any item out of stock or delayed for other reasons you will not be charged until they are available and have been despatched. If for any reason we cannot despatch an item straight away you will be notified by either telephone or email and your card will remain undebited.

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How much does delivery cost?

Minimum delivery charge is £2.95 per order.
Next Day Delivery to UK is £5 per item
International Delivery is £5 (£10 for US and Aus/NZ)

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How do I find what I am looking for?
There are several methods of finding items in our store
The left hand menu contains a list of catagories. If you wish to buy a hair dryer you can click hair dryers on the left hand menu and you will be shown a page containing all the hair dryers we sell with a small amount of information and a picture for each one. If there are more than 10 results found then you will see page numbers where you can browse page by page all the hair dryers that we sell.

The front page of the store also contains catagories where you can click and be taken to a page where you can choose what type of hair dryer you wish or what manufacturer etc

Enter search text into the search box provided and a list of all the items that contain the words anywhere in their descriptions will be displayed. ie entering the words hairtools will produce a list of all the items which contain the word hairtools in them.

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Can I order over the Phone?
Yes. Just phone 01704 577111 during office hours and there will always be a friendly operator there to help and take your order. If you have any queries please do not hesitate to contact us by telephone or email if you wish : admin@KissUK.com

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